Pricing

LevelChat ships two commercial surfaces:

Cloud — a managed multi-tenant subscription with included usage pools and pay-as-you-go overage.
Self-host — a per-server license you install on your own infrastructure.

Every price on this page is generated at build time from LevelChat's single canonical pricing source — the same definitions that drive the landing site, Studio admin, and billing. That is why the numbers here, on app.levelchat.io/pricing, and on your invoices always match. All amounts are in USD.

Cloud subscription tiers

There are 5 cloud tiers. Each tier ships a monthly pool of participant-minutes, embedded playback viewer-hours, and recording storage; usage above the pool is billed at the overage rates below. Large-scale one-to-many livestreaming is billed separately — see broadcast add-ons.

Tier	Price	Participant-minutes	Embedded playback viewer-hours	Recording storage
Free	$0	10,000 min	1,000 hrs	2 GB
Pro (most popular)	$99/mo	75,000 min	7,500 hrs	100 GB
Scale	$399/mo	500,000 min	50,000 hrs	500 GB
Business	$1,499/mo	1,500,000 min	150,000 hrs	2,000 GB
Enterprise	Custom	0 min	0 hrs	0 GB

Free — $0

Try LevelChat — developer eval, hobby projects, proof of concept.

10,000 participant-minutes / month
1,000 embedded playback viewer-hours / month
2 GB recording storage
All SDKs — Web, iOS, Android, RN, Flutter
LevelChat Meet
Community support

Pro — $99/mo

Production-grade SDK, priority support, full feature set.

75,000 participant-minutes / month
7,500 embedded playback viewer-hours / month
100 GB recording storage
All SDKs — Web, iOS, Android, RN, Flutter
LevelChat Meet
Priority support
AV1 + simulcast
Webhooks for room + recording events

Scale — $399/mo

Growing B2B SaaS — SSO, audit log, 99.9% uptime target, advanced analytics.

500,000 participant-minutes / month
50,000 embedded playback viewer-hours / month
500 GB recording storage
All SDKs — Web, iOS, Android, RN, Flutter
LevelChat Meet
SSO
99.9% uptime target
Audit log

Business — $1,499/mo

For teams with a security review, IT, and procurement — SSO+SCIM, audit logs, named support.

SSO + SCIM provisioning
Audit log
Named technical contact
Pre-sales security review
99.95% uptime target
1.5M participant-minutes / month
150,000 embedded playback viewer-hours / month
2 TB recording storage
All SDKs — Web, iOS, Android, RN, Flutter
LevelChat Meet

Enterprise — Custom

Custom volume, dedicated SFU, on-prem, committed annual.

Custom usage commitments
All SDKs — Web, iOS, Android, RN, Flutter
LevelChat Meet
Dedicated SFU pool
Private deployment / hybrid
Volume discounts
Annual contracts
Custom DPA / SLA
Named CSM

Self-host license tiers

There are 3 self-host tiers. Self-host pricing is per-server, per-month — you pay for each LevelChat node you run, and you keep the data plane entirely on your own infrastructure.

Tier	Price	What it's for
Community	$0	Free forever, single-server, 10 participants/room cap.
Pro Self-host	$75/server/mo	Full feature set, no per-room limit.
Enterprise Self-host	$99/server/mo	On-prem clusters, SSO, SLA, named CSM.

Community — $0

Free forever, single-server, 10 participants/room cap.

Single-server deploy
10 participants per room
Recording (local storage)
Community support

Pro Self-host — $75/server/mo

Full feature set, no per-room limit.

Unlimited participants per room
AV1 + simulcast
Multi-node clusters
Priority email support
20% off annual ($720/server/yr)

Enterprise Self-host — $99/server/mo

On-prem clusters, SSO, SLA, named CSM.

Multi-node clusters
SSO + SCIM
99.95% SLA
Named CSM
Air-gapped install support

Pay-as-you-go usage rates

Every cloud tier (except Enterprise, which is contract-priced) bills overage at the same flat rates once the included pool is exhausted. Self-host customers do not see these rates — your own infrastructure cost is your overage rate.

Meter	Rate
Participant-minute overage	$0.0025/min
Embedded playback viewer-hour overage	$0.1/hr
Recording storage overage	$0.02/GB/mo
Egress overage	$0.02/GB

LevelChat meters three things, and it is worth keeping them straight:

A participant-minute is one human (or bot) connected to a room for one minute. It covers interactive calls and meetings. A 4-person, 30-minute meeting consumes 480 participant-minutes.
An embedded playback viewer-hour is one hour of non-broadcast, in-app playback — for example, a recording replayed inside your product. These are bundled with every cloud base plan.
A broadcast viewer-hour is one hour of large-scale, one-to-many livestream playback. Broadcast viewer-hours are billed separately through a broadcast add-on (see below) and never draw down a base plan's allowance.

Broadcast viewer-hours

Large-scale livestreaming — webinars, virtual classrooms, town halls — is an optional broadcast add-on stacked on top of a base plan, not part of the base tiers above. Broadcast add-ons are priced per broadcast viewer-hour and sized by peak concurrent viewers. The base plan's embedded playback viewer-hour pool and a broadcast add-on's viewer-hour pool are two separate meters; usage of one never consumes the other. See app.levelchat.io/pricing for current broadcast add-on tiers.

How prices stay in sync

The numbers on this page are not hand-typed. The build pipeline:

Reads LevelChat's single canonical pricing definition — one source of truth for every $/min and $/mo.
Mirrors it into the billing and license services so the server enforces exactly what is published here.
Regenerates this page at build time (the prebuild step) so the docs can never drift from billing.

CI rejects any drift between the canonical source and its service mirrors, so a price change is a single-file edit followed by a single codegen run.

License vs subscription — when you have a license, when you have a subscription, and why /license is hidden for cloud customers.
Self-host install — the one-liner for the Community + Pro Self-host tiers.
Licensing — what the signed JWT entitles a self-host deployment to do.