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Pricing

Concepts

Pricing

Cloud subscription tiers, self-host license tiers, and pay-as-you-go overage rates.

Pricing

LevelChat ships two commercial surfaces:

  • Cloud — a managed multi-tenant subscription with included usage pools and pay-as-you-go overage.
  • Self-host — a per-server license you install on your own infrastructure.

Every price on this page is generated at build time from LevelChat's single canonical pricing source — the same definitions that drive the landing site, Studio admin, and billing. That is why the numbers here, on app.levelchat.io/pricing, and on your invoices always match. All amounts are in USD.

Cloud subscription tiers

There are 5 cloud tiers. Each tier ships a monthly pool of participant minutes, viewer hours, and recording storage; usage above the pool is billed at the overage rates below.

TierPriceParticipant minutesViewer hoursRecording storage
Free$010,000 min1,000 hrs2 GB
Pro (most popular)$99/mo75,000 min7,500 hrs100 GB
Scale$399/mo500,000 min50,000 hrs500 GB
Business$1,499/mo1,500,000 min150,000 hrs2,000 GB
EnterpriseCustom0 min0 hrs0 GB

Free — $0

Try LevelChat — developer eval, hobby projects, proof of concept.

  • 10,000 participant minutes / month
  • 1,000 viewer hours / month
  • 2 GB recording storage
  • All SDKs — Web, iOS, Android, RN, Flutter
  • LevelChat Meet
  • Community support

Pro — $99/mo

Production-grade SDK, priority support, full feature set.

  • 75,000 participant minutes / month
  • 7,500 viewer hours / month
  • 100 GB recording storage
  • All SDKs — Web, iOS, Android, RN, Flutter
  • LevelChat Meet
  • Priority support
  • AV1 + simulcast
  • Webhooks for room + recording events

Scale — $399/mo

Growing B2B SaaS — SSO, audit log, 99.9% uptime target, advanced analytics.

  • 500,000 participant minutes / month
  • 50,000 viewer hours / month
  • 500 GB recording storage
  • All SDKs — Web, iOS, Android, RN, Flutter
  • LevelChat Meet
  • SSO
  • 99.9% uptime target
  • Audit log

Business — $1,499/mo

Large prod apps — SSO+SCIM, 99.95% uptime target, named technical contact.

  • 1.5M participant minutes / month
  • 150,000 viewer hours / month
  • 2 TB recording storage
  • All SDKs — Web, iOS, Android, RN, Flutter
  • LevelChat Meet
  • SSO + SCIM
  • 99.95% uptime target
  • Audit log
  • Named technical contact
  • Security review

Enterprise — Custom

Custom volume, dedicated SFU, on-prem, committed annual.

  • Custom usage commitments
  • All SDKs — Web, iOS, Android, RN, Flutter
  • LevelChat Meet
  • Dedicated SFU pool
  • Private deployment / hybrid
  • Volume discounts
  • Annual contracts
  • Custom DPA / SLA
  • Named CSM

Self-host license tiers

There are 3 self-host tiers. Self-host pricing is per-server, per-month — you pay for each LevelChat node you run, and you keep the data plane entirely on your own infrastructure.

TierPriceWhat it's for
Community$0Free forever, single-server, 10 participants/room cap.
Pro Self-host$25/server/moFull feature set, no per-room limit.
Enterprise Self-host$99/server/moOn-prem clusters, SSO, SLA, named CSM.

Community — $0

Free forever, single-server, 10 participants/room cap.

  • Single-server deploy
  • 10 participants per room
  • Recording (local storage)
  • Community support

Pro Self-host — $25/server/mo

Full feature set, no per-room limit.

  • Unlimited participants per room
  • AV1 + simulcast
  • Multi-node clusters
  • Priority email support
  • 20% off annual ($240/server/yr)

Enterprise Self-host — $99/server/mo

On-prem clusters, SSO, SLA, named CSM.

  • Multi-node clusters
  • SSO + SCIM
  • 99.95% SLA
  • Named CSM
  • Air-gapped install support

Pay-as-you-go usage rates

Every cloud tier (except Enterprise, which is contract-priced) bills overage at the same flat rates once the included pool is exhausted. Self-host customers do not see these rates — your own infrastructure cost is your overage rate.

MeterRate
Participant-minute overage$0.0025/min
Recording storage overage$0.02/GB/mo
Egress overage$0.02/GB

A participant-minute is one human (or bot) connected to a room for one minute. A 4-person 30-minute meeting consumes 120 participant-minutes. A viewer-hour is one passive viewer of a livestream for one hour.

How prices stay in sync

The numbers on this page are not hand-typed. The build pipeline:

  1. Reads LevelChat's single canonical pricing definition — one source of truth for every $/min and $/mo.
  2. Mirrors it into the billing and license services so the server enforces exactly what is published here.
  3. Regenerates this page at build time (the prebuild step) so the docs can never drift from billing.

CI rejects any drift between the canonical source and its service mirrors, so a price change is a single-file edit followed by a single codegen run.

  • License vs subscription — when you have a license, when you have a subscription, and why /license is hidden for cloud customers.
  • Self-host install — the one-liner for the Community + Pro Self-host tiers.
  • Licensing — what the signed JWT entitles a self-host deployment to do.
Pricing — LevelChat Docs